Can I defer my 2022 race entry or get a refund?
I didn't know what your cancellation policy was before registering. It wasn't communicated clearly.
I was signed up in 2021. What are my deferral options and do I get priority registration for 2022?
I was signed up in 2020 but I didn't register in 2021. What are my deferral options and do I get priority registration for 2022?
What's the expiry date for 2020 & 2021 deferrals?
- No, you cannot defer your entry. You can however receive a 50% refund of your entry fees, if you contact us to officially drop out before April 1 at midnight Pacific time. After April 1, there will be no refunds.
- Why can't I get a refund after April 1st? As of April 1st our budget needs to be 100% in place in order to host a premier event like Broken Goat.
I didn't know what your cancellation policy was before registering. It wasn't communicated clearly.
- Our email correspondence, website and registration platforms asked racers to read and review our policy before signing up.
- Further, our race receipt reviews the refund policy and provides runners with a 24hr window after registering for our events to request a refund if they are not happy with the policy.
I was signed up in 2021. What are my deferral options and do I get priority registration for 2022?
- You will receive an email on or by Thursday January 12th with priority registration into the 2022 event.
- 100% of your 2022 race fees will be credited, however you will still need to pay for your shuttle and ultra signup fees.
- If you choose to by-pass priority registration, you have to register with the general public. If the event fills prior to you getting a spot, you did not secure a spot in the 2022 race.
- If you choose to rollover into 2022, you will have the option to upgrade or downgrade distances. If you upgrade distance, you'll be forwarded to the payment screen to pay the original difference. If you downgrade, no refund will be given.
- You have until January 15th at 12am to complete your early registration. After January 15th, your priority invitation will expire and you will need to register with the general public.
I was signed up in 2020 but I didn't register in 2021. What are my deferral options and do I get priority registration for 2022?
- You do not get priority registration for 2022 and will have to sign up with the general public.
- Your credit stays on your ultra signup account and you can use it for the 2022 or the 2023 event. After July 1, 2023 there will be no refund or deferrals and your credit will expire.
- You don't need to anything right now if you're deferring its 2023. Your credit will be reapplied after this year's event and before registration opens for the 2023 event.
What's the expiry date for 2020 & 2021 deferrals?
- July 1, 2023. After this date, there will be no refund or deferrals and your credit will expire.