Can I defer my 2023 race entry or get a refund?
I didn't know what your cancellation policy was before registering. It wasn't communicated clearly.
I was signed up in 2020 or 2021. What are my deferral options?
What's the expiry date for 2020 & 2021 deferrals?
- No, you cannot defer your entry. You can however receive a 50% refund of your entry fees, if you contact us to officially drop out before April 1 at midnight Pacific time. After April 1, there will be no refunds.
- Why can't I get a refund after April 1st? As of April 1st our budget needs to be 100% in place in order to host a premier event like Broken Goat.
I didn't know what your cancellation policy was before registering. It wasn't communicated clearly.
- Our email correspondence, website and registration platforms asked racers to read and review our policy before signing up.
- Further, our race receipt reviews the refund policy and provides runners with a 24hr window after registering for our events to request a refund if they are not happy with the policy.
I was signed up in 2020 or 2021. What are my deferral options?
- 75% of your 2020 race fees can be credited into 2021, 2022 or 2023, however you will still need to register and pay for your shuttle and ultra sign up fees.
- 100% of your 2021 race fees will be credited into 2023, however you will still need to register and pay for your shuttle and ultra signup fees.
- If you choose to rollover into 2023, you will have the option to upgrade or downgrade distances. If you upgrade distance, you'll be forwarded to the payment screen to pay the original difference. If you downgrade, no refund will be given.
- Please email us if you are planning on rolling your 2020 or 2021 race fees over.
- After July 1, 2023 there will be no refund or deferrals and your credit will expire.
What's the expiry date for 2020 & 2021 deferrals?
- July 1, 2023. After this date, there will be no refund or deferrals and your credit will expire.