Can I defer my 2023 race entry or get a refund?
Why do you have a deferral policy like this in place? As of Feb 25th our budget needs to be 100% in place in order to host an event like Nimble Bear.
I didn't know what your cancellation policy was before registering. It wasn't communicated clearly.
What's the expiry date for 2020 deferrals?
- We do not offer refunds.
- Up to 60 days before race day, we offer a 100% deferral of fees, towards another NOT YET SOLD OUT PACE Trail Runs event within the calendar year. This means you can defer to another race, but not the same race a year later.
- Between 30 to 60 days before race day, we can arrange a 50% deferral of race fees, towards another NOT YET SOLD OUT PACE Trail Runs event within the calendar year.
- There are no refunds and no deferrals within 30 days of race day. No exceptions.
- Entries can only be deferred a single time, to a single event.
Why do you have a deferral policy like this in place? As of Feb 25th our budget needs to be 100% in place in order to host an event like Nimble Bear.
I didn't know what your cancellation policy was before registering. It wasn't communicated clearly.
- Our website and registration platforms asked racers to read and review our policy before signing up.
- Further, our website states that runners have a 24hr window, after registering for our events, to request a refund if they are not happy with the policy.
What's the expiry date for 2020 deferrals?
- April 22, 2023. After this date, there will be no refund or deferrals and your credit will expire.